• Strong online education programs: “The key is to have quality online programs. There’s connections you can have across the nation and overseas that may be interested in having a program tailored to their needs.”

• Making programs stand out: “Really think about what makes you unique in your various programs. If you had three or four things you could list as a few points of pride of your program — find out what makes your program distinct. I think it helps in terms of fundraising, in terms of differentiating yourself from different programs.

• Recruitment and retention of diverse, high-performing students: “The key is to retain. A lot of universities are dealing with that retention rate when graduation comes around.”

• Finding a student’s passion early on: “Catch them early on to align what they’re passionate about to a program.”